Is there a free trial?
No free trial. Your card is charged immediately upon signup. However we offer a 14-day money back guarantee for new customers who have not actively used the platform.
Can I cancel anytime?
Yes. Monthly plans can be cancelled anytime. Annual plans are billed upfront but you can cancel before renewal.
Is GenniRx HIPAA compliant?
GenniRx is built with HIPAA compliance in mind — full audit trail, no data deletion, encrypted storage, and SMS consent tracking. A Business Associate Agreement is available for all subscribing practices.
What happens if I exceed my user limit?
We will notify you when you are approaching your limit. You can upgrade to the next plan at any time.
Do you support multiple locations?
The Hospital plan supports unlimited users making it ideal for multi-location cardiology departments.